Privacy Policy

At Bliss Bath Shop (“we”, “us”, or “our”), we are committed to protecting your privacy while providing premium bathroom solutions and assisted living products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website blissbathshop.com or purchase our products.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Identification Information: Name, email address, phone number, shipping/billing address, payment details when you place an order for products like bathroom furniture or grab rails.
• Transaction Information: Details about purchases of shower enclosures, taps, or assisted living accessories, including payment method and order history.
• Technical Data: IP address, browser type, device information, and cookies when you browse our product pages.
• Communication Data: Records of your inquiries about bathroom solutions or accessibility products when you contact our customer service.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders for bathroom products and assisted living equipment
• Provide customer support for your purchases of shower panels or Doc M packs
• Improve our website and product offerings based on browsing behavior
• Send order confirmations and shipping updates for items like heated towel rails or vanity units
• Prevent fraud and ensure secure transactions when purchasing fragile items like mirror cabinets
• Comply with legal obligations regarding international shipments

3. Data Sharing and Disclosure

We may share your information with:

• Payment Processors: Visa, MasterCard, JCB, and PayPal to complete transactions for bathroom fixtures and accessories
• Shipping Providers: To deliver your orders of quadrant shower enclosures or freestanding vanity units
• Service Providers: Companies that help with website hosting, marketing, and analytics
• Legal Authorities: When required by law or to protect our rights and customers

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement robust security measures to protect your data:

• All transactions are protected with 256-bit SSL encryption
• We never store complete payment details on our servers
• Access to personal data is restricted to authorized personnel only
• Regular security audits of our systems

Data is stored on secure servers and retained only as long as necessary to provide our bathroom products and services, or as required by law.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data, subject to legal requirements
• Object to processing of your data
• Request restriction of processing
• Withdraw consent for marketing communications

6. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences when browsing our bathroom products
• Analyze website traffic to improve our product offerings
• Enable shopping cart functionality for items like bath taps or shower doors

You can control cookies through your browser settings. Disabling cookies may affect your shopping experience.

7. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated to customers who have purchased assisted living bathroom products or other items from us.